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Privacy Policy

Last Updated: March 3rd, 2026

Introduction​

Third Loop ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform through your organization's account.

B2B Relationship​

Third Loop provides services to organizations (your employer or institution). Your organization controls access to the platform and may have its own policies regarding data privacy and usage rights. Please consult with your organization about their data policies.

Information We Collect​

  • Account information (name, email address)
  • Usage data and analytics
  • Technical information (IP address, browser type, device information)
  • Content you create or upload to our platform, including prompts, queries, and generated outputs

How We Use Your Information​

  • To provide and improve our AI platform services
  • To communicate with you and your organization about the platform
  • To analyze usage patterns and optimize platform performance
  • To ensure platform security and prevent abuse
  • To refine and improve our AI models' performance, accuracy, and capabilities

Your Data Privacy and Isolation​

We maintain strict data isolation to protect your confidential information:

  • Your data is never shared with other clients. Content you create, upload, or generate remains private to your organization and is never visible to or used in responses for other customers.
  • We use your interactions and feedback to improve our tool's overall performance, not your sensitive data. This improvement process does not expose your specific content to other users.
  • You maintain ownership. All content you create or upload remains your intellectual property.

Analytics​

We use analytics tools to collect high-level usage statistics to improve our service. This includes aggregate data about feature usage, performance metrics, and general platform trends.

Data Sharing​

We do not sell your personal information. We may share data only:

  • With your organization (as the account holder)
  • When required by law
  • With your explicit consent

Data Security​

While we implement reasonable security measures to protect your information, we cannot guarantee absolute security.

Your Rights​

You may request access to, correction of, or deletion of your personal information by contacting your organization's administrator or by emailing support@3rd-loop.com.

Changes to This Policy​

We may update this policy periodically. Continued use of our platform constitutes acceptance of any changes.

Contact​

For questions about this policy, contact: support@3rd-loop.com